Help Center

Have Any Questions?

We’re here to help! Feel free to email us at info@cherryinbox.com and we’ll get back to you as soon as possible.

In the meantime, you can also check out our FAQs for quick answers to common questions.

We look forward to hearing from you!


FREQUENTLY ASKED QUESTIONS

Shopping At Cherry Inbox

Cherry Inbox is your ultimate template shop that provides professionally designed marketing templates, including email templates and other resources, to help business owners create high-converting campaigns, creative branding, organized project management, and more.

When you purchase any product from Cherry Inbox, you get instant access to your downloadable template through email or by accessing you account.

Here's what happens next:

Instant Access – As soon as your purchase is complete, you can log in to your account to see your order

Download & Customize – Download the file that contains the link directly to the template.. You can edit text, colors, images, and layouts effortlessly.

Use with Ease – Our email templates are compatible with major email marketing platforms like Mailchimp, Klaviyo, and ConvertKit. Simply upload and start using them in your campaigns.For business templates and clickups, you'll also receive a link yo the template.

New Templates Added Regularly – Stay ahead with fresh designs! We continuously add new templates to give you more options for your marketing needs.

Support When You Need It – If you have any questions or need assistance, our support team is here to help. Just email us at info@cherryinbox.com

Once you purchase a template from Cherry Inbox, you will receive a PDF file containing all the links to your templates.

Lifetime Access – The links in your PDF do not expire, so you can access and use your templates anytime.

Instant Download – As soon as your payment is processed, you’ll be able to download the PDF file with your template links right away.

Future Updates – If we update the templates in your purchased pack, you may receive an updated version. Be sure to check your email for any notifications.

We want you to love your purchase! However, since our products are digital downloads, all purchases at Cherry Inbox are final, and we do not offer refunds or exchanges. Please take a moment to read the product descriptions carefully before purchasing to ensure they meet your needs. If you have any issues accessing your files, reach out to us, and we’ll be happy to assist you.

If you haven't received your download, first check your email inbox and spam/junk folder for your order confirmation. If you still can’t find it, log in to your Cherry Inbox account to access your purchase. If you're still having trouble, please contact us at info@cherryinbox.com

General Questionss

We are a Philippines online template design store.

Yes! If you need a custom email template tailored to your brand and marketing goals you can email us.

Yes! We can design ClickUp templates customized for your workflow.

Yes! We have a team of professional graphic designers ready to assist with your design needs. For custom requests, please email us at info@pilotcow.com or visit pilotcow.com to explore our services.

Not at all! Our templates are beginner-friendly and easy to edit. You can customize them or use them as they are with ease.

Canva Email Templates

What are Canva email templates?

Canva email templates are professionally designed email layouts that can be customized in Canva.

After purchasing a Canva email template from Cherry Inbox, you’ll receive a PDF file with a link to access the template in Canva. Simply click the link, customize the template, and download it to use in your email campaigns.

Canva email templates are not directly integrated with platforms like Mailchimp or Flodesk. However, you can export them as images (PNG/JPG) or PDFs and upload them into your email marketing platform.

Yes! All Cherry Inbox Canva email templates are fully editable. You can change the colors, text, fonts, and images to match your brand.

Yes! Once purchased, you can use the templates for multiple projects, but reselling or redistributing them is not allowed.

If you need assistance, feel free to reach out to us so we can guide you

What are Flodesk email templates?

Flodesk email templates are pre-designed, fully editable email layouts made specifically for Flodesk, an email marketing platform. These templates help you create professional, high-converting emails with ease.

After purchasing, you will need to download a PDF file, which contains a Google link with all the Flodesk email template links. Click on the links in the Google document to access the templates directly in your Flodesk account.

Yes, you must create a Flodesk account before using the templates. Once you click on a template link, it will open directly in your Flodesk account for easy customization.

Yes! All Cherry Inbox Flodesk templates are fully editable within Flodesk. You can change the text, colors, images, fonts, and layout to match your brand.

Yes! If you want to upgrade to a Flodesk premium account, you can use our exclusive discount code CESS50 to get 50% off your subscription.

Yes! Once added to your Flodesk account, you can duplicate and reuse the templates as many times as you like for different email campaigns.

ClickUp Templates

What are ClickUp templates from Cherry Inbox?

Cherry Inbox ClickUp templates are pre-designed workflows, task lists, and project management structures that help you stay organized and streamline your processes in ClickUp. They are ready to use and can be customized to fit your specific needs.

ADHD ClickUp templates are designed to help individuals with ADHD improve focus, manage tasks effectively, and stay organized. These templates include structured task lists, time-blocking methods, and priority-setting features to enhance productivity and reduce overwhelm.

Business ClickUp templates are designed for entrepreneurs, teams, and businesses to streamline workflows, track projects, manage clients, and improve efficiency. They cover various areas like project management, goal tracking, social media management, content planning, and team collaboration.

Once you purchase a ClickUp template from Cherry Inbox, you’ll receive a PDF file with a link to access the template. Simply click the link, follow the instructions to import it into your ClickUp workspace, and start using it right away.

Yes! All Cherry Inbox ClickUp templates are fully customizable. You can edit task names, due dates, custom fields, statuses, and workflows to match your business needs.

No, most ClickUp templates from Cherry Inbox work with both free and paid ClickUp plans. However, some advanced features included in certain templates may require a paid plan. Be sure to check the product description before purchasing.

If you experience any issues with downloading, importing, or customizing your template, please contact us at info@cherryinbox.com, and we’ll be happy to assist you!